Product Overview

Transport and delivery robots move items using autonomous navigation, cargo compartments or load platforms, and dispatch systems. Complete-product testing considers rated payload, center of gravity, braking method, operating environment and charging system, covering electrical safety, motion hazards, wireless connectivity and battery reliability.

Key checks cover stability under full and uneven loads, braking on slopes, obstacle detection, cargo door pinch protection, emergency stops and low-battery strategies. Integration with elevators, automatic doors or site dispatch systems also requires a defined safe state following interface faults or communication loss.

GTG Group provides support from technical document review and test plan confirmation through sample validation, report delivery and certification applications. Testing of the complete product, battery, wireless modules and power supplies is coordinated according to the target market and product configuration, helping manufacturers identify design issues, verify corrections and prepare technical documentation.

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Testing ContentSafety + EMC + RF + Battery
Target MarketsPlanned for the destination market
Testing TimelineConfirmed for the selected test package
Sample QuantityConfirmed against the test plan and accessories
Battery RequirementsAssessed by battery type and intended use
Wireless ComplianceConfirmed by frequency band and module configuration

Global Certification Services

Selected market access certifications for transport and delivery robots; applicable items are confirmed against the actual configuration

Certification Matrix for Major Markets
Target Market Radio Frequency Electromagnetic Compatibility Product Safety Supporting Assessment
United States Wireless functions assessed under FCC rules Complete product assessed by applicable category Determined by product use and procurement requirements Battery, labels and technical documentation
European Union RED assessed for products with wireless functions Coordinated assessment under applicable regulations Assessment route determined by product classification Materials and technical documentation
China Confirmed by frequency band and equipment category Assessed against applicable product standards Market access requirements checked by product category Labels, manuals and product documentation
Japan Confirmed by wireless equipment category Confirmed by applicable equipment category Product, battery and power supply classified separately Japanese labeling and supporting documents
South Korea Confirmed by wireless equipment category Confirmed by intended equipment use Confirmed by product and battery category Marking and application documents
Canada Confirmed by wireless equipment category Confirmed by applicable equipment category Determined by use and market requirements Bilingual labeling and technical documentation
United Kingdom Confirmed by wireless configuration Assessed by applicable product category Applicable product compliance route checked Declarations, marking and technical documentation
Australia Confirmed by frequency band and wireless configuration Confirmed by applicable equipment category Product and external power supply assessed separately Supplier and product documentation

Test Items

Electrical SafetyEMC TestingRF TestingBattery SafetyFull & Uneven Load StabilitySlope BrakingCargo Door Pinch ProtectionObstacle DetectionDispatch Communication LossRuntime & Recharging

Complete testing of the product, battery and wireless module against target market standards

Test Basis & Assessment Priorities
Test Category Assessment Basis & Scope
Product Safety For driverless industrial trucks and their systems, the applicability of ISO 3691-4 is assessed by product classification. Safety assessment criteria for building service delivery robots are determined separately according to the operating scenario.
Electromagnetic Compatibility Emissions and immunity tests are arranged according to the product category and operating environment, covering typical operating modes.
Radio Frequency Test items are confirmed according to the target market, frequency bands, antennas and transmission modes. Existing module reports are reviewed for conditions of integration into the complete product.
Battery & Charging Battery safety and transport tests are confirmed according to battery type, use and transport method. Charging protection in the complete product is also verified.
Performance & Environment Test conditions and acceptance criteria address stability under full and uneven loads, slope braking, cargo door pinch protection, obstacle detection, loss of dispatch communication, runtime and recharging.

The applicable standards editions and scope are confirmed during planning. Reference:Scope of ISO 3691-4。

Testing Process

  • Online Consultation

    Discuss requirements; assess feasibility

  • Quotation

    Provide a quotation; sign the contract

  • Sample Assessment

    Develop a certification plan; assess feasibility

  • Test Report

    Test samples; prepare the report

  • Certificate Management

    Track regulatory and standards updates; provide expiry reminders

  • Lifetime Support

    Follow up regularly; provide ongoing support

Application Documents

  • Application Form
  • Product Specifications
  • Circuit Schematics and PCB Layout
  • Nameplate and Labels
  • Chinese and English User Manuals
  • Critical Component List (CDF)
  • Battery Specifications
  • Model Differences (Series Applications)
  • Product Photographs
  • Rated Payload, Center-of-Gravity Range, Routes and Dispatch Interface Description

FAQs

They differ in operating locations, payloads, human contact and management methods. First determine whether the product is an industrial driverless transport vehicle, then identify the relevant standards. Standards cannot be selected solely from the name “delivery robot”.
Rated payload and center of gravity affect stability, braking distance, motor temperature rise and battery loading. Increased payloads, replacement cargo compartments or speed changes should be assessed for additional testing.
Provide the integration protocol, interface documentation and simulation tools to verify behavior when connections fail, door status is abnormal or tasks are interrupted. On-site operation can be evaluated separately through scenario testing.
Provide cell and battery pack specifications, protection circuits, existing test reports and documentation for the associated charger or charging station. Engineers will confirm battery testing and combined product testing based on use and transportation needs.
First plan the project according to target markets, product configurations and test items, then confirm sample quantities and estimated turnaround times. Sample modifications, external certificate reviews and additional documentation may affect progress. Specific arrangements follow the project plan.
Prepare a complete product that operates reliably, associated accessories, test modes and full technical documentation, and explain model differences and software versions. Confirming scenarios, loads and acceptance criteria early helps reduce repeated adjustments during testing.

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